Product Engineer
Protera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Foster close collaboration between Engineering and Operations.
- Understand how time being spent by Operations can improve through tooling and/or AI Agents.
- Curate and manage the feedback loop between operators, consumers, and the development team.
- Identify features that are additive to Protera’s valuation, in terms of savings or marketable opportunities.
- Disqualify features that would not return sufficient ROI.
- Develop a deep understanding of our existing systems, services, and architecture to quickly assess the complexity and implications of proposed features.
- Advocate for best practices in design, performance, and maintainability across feature development.
- Contribute to architectural and design discussions with an emphasis on delivering elegant, sustainable solutions.
- Define measurable success criteria for new product features in collaboration with analytics and product management.
- Track post-launch adoption, performance, and engagement to ensure our investments are driving user and business value.
- Partner with teams to iterate and refine based on real-world usage and data insights.
- Act as a bridge between multiple engineering teams to ensure consistency, share context, and promote reuse of platform components.
- Mentor and influence engineers across the organization to align on product-centric thinking and data-driven decision-making.
Requirements
- 8+ years of professional software engineering experience (full-stack, backend, or platform development).
- Strong understanding of system design, scalability, and integration patterns.
- Demonstrated ability to collaborate effectively with product managers, designers, and engineers across teams.
- Experience defining and tracking product metrics, user adoption, or A/B testing outcomes.
- Exceptional communication skills — able to translate between technical and product domains with clarity.
- Passion for building great products, not just great code.
- Previous experience in the MSP space strongly preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software engineeringfull-stack developmentbackend developmentplatform developmentsystem designscalabilityintegration patternsproduct metricsA/B testingdata-driven decision-making
Soft skills
collaborationcommunicationmentoringinfluencingproduct-centric thinkingclarity in translationfeedback managementadvocacy for best practicesiterative refinementcross-team consistency