Proofpoint

Professional Services Consultant – Data Security

Proofpoint

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Florida, New Jersey, North Carolina, Texas • 🇺🇸 United States

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Salary

💰 $81,080 - $169,840 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies.
  • Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.
  • Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
  • Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.
  • Present updates to management identifying risks, challenges, and proposed solutions.

Requirements

  • Working understanding of IT consulting or related fields.
  • Basic familiarity with Data Loss Prevention, Endpoint Security, or Cloud Security concepts is preferred.
  • Basic understanding of cloud applications.
  • Exposure to Microsoft or Symantec DLP solutions is desirable.
  • Preferred experience in customer-facing role.
  • Clear and effective communication skills, both written and verbal.
  • Demonstrated organizational abilities with a keen eye for detail.
  • Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually.
  • Proven ability to manage multiple tasks simultaneously and follow through to completion.
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Data Loss PreventionEndpoint SecurityCloud Securitycloud applicationsMicrosoft DLP solutionsSymantec DLP solutions
Soft skills
communication skillsorganizational abilitiesattention to detailclient servicetask management