Account Manager

• Serving as the main point of contact for assigned accounts, ensuring strong, long-lasting relationships.
• Driving customer retention while engaging in upselling opportunities and ensuring ongoing customer satisfaction.
• Guiding new customers through onboarding, ensuring they understand and maximize the value of our product.
• Tracking customer success metrics, usage trends and potential churn risks.
• Identifying customer pain points and collaborating with the product team to inform future feature development.
• Conducting software demonstrations, managing contract negotiations, and closing sales.
• Fostering lasting relationships with top enterprises, industry partners, and small to mid-sized businesses across various sectors.

Account Manager

Relationship Manager, Dealer Finance