Growth Marketing

• Develop and maintain strong, long-lasting client relationships
• Act as the main point of contact, managing expectations and ensuring alignment with strategic objectives
• Identify opportunities for account expansion by understanding client needs
• Propose solutions that increase value and strengthen long-term engagement
• Collaborate with senior management to create and execute strategic plans for account growth and retention
• Monitor market trends and competitor activity to refine strategies
• Build, manage, and mentor a team responsible for client service and delivery
• Ensure alignment with company goals and client satisfaction KPIs
• Oversee project delivery to ensure on-time, within-scope, and on-budget execution
• Serve as an escalation point for project lifecycle issues
• Monitor revenue growth, profitability, and expenses across accounts
• Prepare and present regular performance reports to senior management
• Implement quality control procedures to maintain service excellence
• Collect client feedback and drive continuous improvement initiatives

Portfolio/Delivery Manager – Client Relationship, Account Growth

Head of User Acquisition