Operations

• Manage and resolve client support tickets related to safety software platforms
• Provide expert troubleshooting for technical, platform and user-related issues
• Serve as a key point of contact for escalated issues
• Provide post go-live support, training, and guidance to ensure successful software adoption
• Maintain deep knowledge of the Press Ganey safety products
• Serve as the primary contact responsible for implementing clients into the Press Ganey Patient Safety Organization (PSO)
• Partner with internal teams to advocate for client needs
• Deliver client training on platform features and functionality

Application Operations Specialist

Director, Sales Operations – Channel Commercialization

President – Integrator, Operations Leader

Director of Operations

Truck Driver, Operations Specialist

Quality Operations Specialist