Senior Account Director

Power Digital Marketing

. Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals .

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
Manages a diverse set of clients totaling with specific target monthly recurring revenue
Leads the contract renewal strategy by following the established client renewal process and timelines. Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the presentation and proposal development alongside the Account Manager to extend client partnerships. Reviews and analyzes client contracts on a regular basis to ensure goals are on target
Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships.
Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
Employ AI technologies to enhance and optimize business processes

Requirements

What you’ll need

Bachelor's Degree in Marketing, Communication or related discipline
10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
Strong understanding of paid media, particularly Google Ads and Meta Ads
Working knowledge of SEO, Analytics, and Creative workflows and deliverables
Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
Ability to quickly build rapport and develop relationships with executive-level points of contact
Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Benefits

Comp & perks

Base salary + commission opportunities
Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
401(k) plan - 4% employer contribution matching
Unlimited Time Off available on day one
Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
Fully flex work environment: full-remote, in-office, or hybrid
A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
Employee Assistance Program (EAP)
12 observed United States national holidays + 2 mental health recharge days per year
Unlimited opportunities for growth & leadership within a rapidly growing firm
Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
Quarterly awards including prize money and recognition for outstanding performance
Opportunities to be involved in company DEI initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cross-channel digital marketingstrategic planningconsumer insightsdigital integrationclient servicespaid mediaGoogle AdsMeta AdsSEOanalytics

Soft Skills

relationship buildingservant leadershipcoachingfeedback deliverystorytellingexecutive presenceemotional intelligencedependabilityproblem-solvingentrepreneurial spirit

Certifications

Bachelor's Degree in MarketingBachelor's Degree in Communication