Powder River Industries

ServiceNow Developer – Journeyman

Powder River Industries

full-time

Posted on:

Location Type: Remote

Location: Remote • District of Columbia, Florida, Maryland, New Jersey, Pennsylvania, Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ITSMServiceNow

About the role

  • Design and implement robust solutions for the ServiceNow DevOps Change Velocity module, aligning with industry best practices and organizational requirements.
  • Develop and maintain seamless integrations between ServiceNow and GitLab, ensuring real-time visibility and automated workflows for code changes, CI/CD pipelines, and change approvals.
  • Configure and customize ServiceNow DevOps Change Velocity policies, triggers, and automation to streamline change management, reduce manual intervention, and enable continuous delivery.
  • Work closely with DevOps engineers, application teams, and ServiceNow administrators to gather requirements, resolve issues, and deliver high-value solutions.
  • Align application data to the CSDM and import data into the CMDB.
  • Develop technical documentation, integration guides, and user training materials to support adoption and knowledge transfer.
  • Develop and execute test scripts to ensure the functionality and performance of ServiceNow applications.
  • Conduct User Acceptance Testing (UAT) to validate solutions with end-users and gather feedback for improvements.
  • Diagnose and resolve technical issues related to ServiceNow and DevOps processes.
  • Collaborate with developers and automation engineers to ensure smooth integration and deployment of new functionalities.
  • Contribute to key deliverables and performance metrics, ensuring they are met efficiently and effectively.

Requirements

  • Clearance: US Secret Clearance
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Experience: In-depth knowledge of the ServiceNow platform and its modules, including DevOps Change Velocity, ITSM, ITOM, SPM, and PPM
  • Experience as a ServiceNow Developer, with a focus on module configurations and integrations with other tools.
  • Technical Skills: In-depth knowledge of ServiceNow development, particularly DevOps Change Velocity
  • Familiarity with Agile methodology
  • Familiarity with the software development lifecycle
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified System Administrator (CSA)
  • Soft Skills: Strong problem-solving and analytical skills. Strong communication and collaboration skills, both written and verbal, with the ability to work effectively with cross-functional teams. Ability to manage multiple tasks and priorities.
Benefits
  • A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. If the position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence-scope polygraph examination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNowDevOps Change VelocityGitLabCI/CD pipelineschange managementCSDMCMDBtechnical documentationUser Acceptance Testingintegration
Soft skills
problem-solvinganalytical skillscommunication skillscollaboration skillscross-functional teamworktask managementprioritization
Certifications
ServiceNow Certified Application DeveloperServiceNow Certified System Administrator