Portobello Shop

People & Culture Development Specialist – Backoffice

Portobello Shop

full-time

Posted on:

Location Type: Hybrid

Location: Florianópolis • Brasil

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Job Level

Mid-LevelSenior

About the role

  • Plan, execute and monitor behavioral and leadership development programs aligned with business needs;
  • Conduct development diagnostics (strategic and tactical) and propose solutions that generate real impact on team performance;
  • Design development paths and journeys (in-person, online and hybrid);
  • Track participant progress, proposing adjustments and continuous improvements;
  • Act as a partner to leaders in the development of their teams, offering tools, content and facilitation for conversations;
  • Facilitate trainings, workshops and alignment sessions in a light, clear and practice-oriented way;
  • Create and keep educational materials, content and documentation for development initiatives up to date;
  • Serve as a guardian of the company’s culture and values, ensuring tools and rituals for their application in day-to-day work;
  • Connect culture, strategy and business through rituals, practices, behavioral frameworks and engagement initiatives;
  • Support and strengthen actions such as onboarding new employees, management rituals, culture campaigns and climate initiatives;
  • Co-create actions that reinforce belonging, collaboration, psychological safety and shared responsibility;
  • Translate topics such as competencies, culture and agreed ways of working into messages that are applicable to daily operations and leadership routines;
  • Support the facilitation of the Evaluation and Development Cycle, ensuring understanding, clarity and smooth execution for leaders and employees;
  • Contribute to career, succession and performance management initiatives by organizing materials, facilitating conversations and monitoring indicators;
  • Monitor internal surveys (climate, eNPS, pulse), analyze data and suggest action plans;
  • Support structural projects in the People & Culture area, ensuring consistency between processes, culture and business needs;
  • Create clear, didactic and human-centered content for development programs;
  • Ensure that communications related to learning and culture are accessible, practical and adapted to operational realities;
  • Coordinate with the Internal Communications and Learning teams to align schedules, messages and campaigns;
  • Track development, learning, demographic and culture indicators (participation, evaluation, impact, satisfaction, eNPS, etc.);
  • Propose continuous improvements to programs, methodologies and learning practices;
  • Research trends, tools and market best practices in People & Organization Development (DHO), leadership and culture;
  • Support monitoring of organizational maturity in development and culture.

Requirements

  • Bachelor's degree in Psychology, Business Administration, Human Resources, Communication or related fields;
  • Previous experience in human development and organizational culture initiatives;
  • Ability to facilitate trainings, workshops and conversations (both in-person and online);
  • Experience with culture, climate, onboarding, management rituals or employee experience programs;
  • Capacity to organize information in a clear, objective way and connected to the business;
  • Skill in conducting sensitive conversations with empathy and active listening;
Benefits
  • Medical and dental insurance;
  • Life insurance;
  • Meal allowance;
  • Transportation voucher;
  • Vacation allowance;
  • Pharmacy benefit;
  • Support for dependents with disabilities;
  • Wellhub (wellness platform);
  • Birthday day off (day off during the birthday month);
  • Discount on Portobello products;
  • Discount network — partnerships with various institutions;
  • Profit Sharing and Results Program (PLR);
  • Aprende Shop (online learning platform);
  • Training and Professional Development Programs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
development diagnosticsfacilitationtraining designprogram monitoringdata analysiscontent creationperformance managementemployee onboardingorganizational maturity assessmentlearning methodologies
Soft skills
empathyactive listeningcommunicationcollaborationorganizational skillsleadershipadaptabilityproblem-solvingcreativitycultural awareness
Certifications
Bachelor's degree in PsychologyBachelor's degree in Business AdministrationBachelor's degree in Human ResourcesBachelor's degree in Communication