Phillips Corporation

Field Service Engineer

Phillips Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama

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Salary

💰 $55,000 - $75,000 per year

Job Level

Mid-LevelSenior

About the role

  • Install new or modified equipment at the customer’s facility and ensuring full functionality according to specifications
  • Analyzing, reviewing and inspecting findings to determine the source of problems, and recommending repair, replacement, or other corrective actions
  • Coordinating problem resolution with factory or Phillips inside service support to expedite repairs
  • Providing on-site technical assistance to help troubleshoot and repair equipment
  • Updating and completing current incomplete service reports to reflect accurately and completely the work performed
  • Providing feedback to the factory to help update and make changes to the service procedure used in troubleshooting and completing repairs to the machine in the field
  • Providing a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Conducting training on the safe operations of the equipment and demonstrating skills to trainees, including both team members and customers
  • 80% road travel requirement and equipment provided (van, tools, Haas certification)

Requirements

  • Experience with maintenance on CNC machines
  • Valid driver's license
  • Ability to travel on the road up to 80% of the week with possible overnight stays between Monday - Friday
  • A high mechanical aptitude with some electrical knowledge
  • Good communication skills and ability to deal with customers professionally
  • Ability to keep track of expenses and manage paperwork relating to maintenance completed