Field Service Engineer
Philips
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support the technical needs of Philips Imaging customers and customer service partners
- Install, maintain and repair technologically advanced imaging equipment
- Provide field-based and remote technical support to customers and colleagues
- Carry out corrective, preventative, installation and field change order activities on complex healthcare systems
- Diagnose mechanical, hardware and software system failures using established procedures and information
- Determine most cost-effective repair/solution to minimize customer downtime
- Actively participate in an ongoing rotation with the Field Service Engineer team for direct remote support
Requirements
- HNC (NVQ Level 4) or Degree in Electro-engineering or equivalent highly desirable
- Experienced logical problem solver with ability to work independently
- Experienced in carrying out corrective and preventative works for Imaging Systems devices and equipment desirable
- The ability to process knowledge across multi-modality and diverse product ranges
- Recognize new technologies and adapts to daily challenges
- Deliver high levels of customer service
- Competent in IT/Network diagnosis/system connectivity/Remote service desirable
Benefits
- a competitive salary
- car or car allowance
- access to career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electro-engineeringimaging equipment maintenancetechnical supportdiagnostic procedurescorrective maintenancepreventative maintenancefield service engineeringsystem failure diagnosisIT diagnosisnetwork connectivity
Soft skills
logical problem solvingindependent workcustomer serviceadaptabilitycommunication
Certifications
HNC (NVQ Level 4)Degree in Electro-engineering