Associate Account Manager, Water Management
Phigenics
full-time
Posted on:
Location Type: Hybrid
Location: Columbia • South Carolina • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Go
About the role
- As an integral part of the Go-to-Market Team, the Associate Account Manager (AAM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients.
- Ensure high customer retention and satisfaction for existing customers.
- Support enterprise sales and assist with leading the development, facilitation, and reassessments of water management programs.
- Work closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations.
- Track client-facing performance metrics and identify opportunities for growth.
Requirements
- A minimum of a bachelor’s degree is required.
- A STEM degree is required.
- Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
- Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
- Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.).
- Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).
Benefits
- Opportunities for Development
- Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales processesService delivery processesClient-facing performance metricsWater management programs
Soft skills
Interpersonal skillsEmotional intelligenceCustomer retentionCustomer satisfactionGrowth identification
Certifications
Bachelor's degreeSTEM degree