Pfizer

Senior Manager – Creative Services

Pfizer

full-time

Posted on:

Location Type: Hybrid

Location: Mumbai • 🇮🇳 India

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Job Level

Senior

About the role

  • Partner cross-functionally with business user group stakeholders (e.g., Clinical, Commercial, Corporate Affairs, and Digital teams) and Pfizer enabling functions to deliver impactful creative solutions.
  • Manage/Oversee end-to-end creative design, production, and print services to optimize Five Points of Value (e.g quality, costs, compliance, client experience, business impact) while ensuring alignment with Pfizer brand standards and applicable regulatory requirements.
  • Implement workflow automation and migrate to creative technologies (e.g., Adobe suite) where appropriate to enhance operational efficiency and maintain compliance.
  • Develop and execute a strategic guidance framework to help Pfizer colleagues identify and select the most effective creative solutions for their business needs.
  • Champion enterprise-wide adoption of creative design, production and print best practices to ensure global content accessibility and brand consistency.
  • Define and track success metrics to measure business impact, cost savings, and drive continuous improvement.
  • Partner with the CMO Agency Production team to support as they deploy best in class marketing strategies.
  • Educate stakeholders on the value of our Training Design & Development service line with a focus on educational materials.
  • Identify areas of opportunity to expand our business process support and virtual administration services for streamlining internal operations.

Requirements

  • Minimum of bachelor’s Business or a related discipline
  • Working understanding of Creative Marketing, Print, Promotions, Technology, Business Development
  • Ability to collaborate with functional leaders
  • Ability to identify new opportunities
  • Understanding of technical process flows and tools
  • Strong business operations acumen.
  • Prior experience as a SME in Creative Marketing.
  • Adapt to changing priorities and comfortable in a fast-paced dynamic environment.
  • Stakeholder relationship building abilities, negotiation & influencing skills.
  • Minimum 7-10 years in Creative Marketing Services, Print and Production.
  • Proven experience in Creative design, production, and print best practices within global enterprise, healthcare, pharma, or medical device industries.
  • Strong knowledge of brand and regulatory compliance along with industry terminology.
  • Understanding of Localization, Transcreation of Translations, Language Service Providers, Machine Translations & Interpreting, Translation Memory, Project Management, Operational Excellence, Vendor Management.
  • Strong analytical skills and a proactive, solution-driven mindset.
Benefits
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Creative MarketingPrintPromotionsBusiness DevelopmentCreative designProductionPrint best practicesWorkflow automationOperational ExcellenceProject Management
Soft skills
CollaborationStakeholder relationship buildingNegotiationInfluencingAdaptabilityAnalytical skillsProactive mindsetContinuous improvementClient experienceStrategic guidance
Certifications
Bachelor’s in Business or related discipline