Service Engineer
Matrix Fitness Benelux
Senior Customer Service Engineer
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇪 Belgium
Visit company websiteJob Level
Senior
About the role
- Performs field service and routine maintenance as required by using the available systems in conjunction with the Regional Group Leader, carrying out repairs, maintenance, installation and validation of instrumentation and their accessories
- Provide onsite user training on defined product groups
- At the request of the Service Manager, performs service on behalf of PerkinElmer overseas offices, to the standard expected across Europe, and at sites of overseas customers
- Ensures that all documentation, circuit diagrams, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types
- Maintains ancillary documentation e.g. Safety Manual, Procedures Manual to the highest standard with regular reviewing of manuals provided in accordance with the Quality Management System
- Align personal working practices with the department’s performance targets
- Actively demonstrate compliance with all team targets
- Maintains personal service spares issued and inventory records to the highest standard
- Ensures all anomalies are quickly and effectively reported and resolved
- Ensures that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified
- Makes returns of all fully completed service documentation, Service Reports, Time Sheets, Expenses Claims, Motor Vehicle Log Sheets etc, on a weekly basis
- May be requested to perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture
Requirements
- Diploma or equivalent in Electronic/Electrical Engineering, Science, or another suitable or compatible discipline
- Minimum 3 years experience in a related Field Service role, or similar field
- Full clean driving License
- Proficient English required, good Dutch and/or French preferred
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field serviceroutine maintenancerepairsinstallationvalidationuser trainingdocumentation managementcalibrationinventory managementquality management
Soft skills
complianceteam collaborationproblem-solvingattention to detailcommunication
Certifications
Diploma in Electronic EngineeringDiploma in Electrical EngineeringFull clean driving License