Perforce Software

Principal Professional Services Engineer

Perforce Software

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Lead

Tech Stack

AWSAzureCloudGoogle Cloud PlatformMongoDBOraclePostgresPythonSQL

About the role

  • Solution Leadership - Lead the design and delivery of complex Delphix deployments across on-premises, hybrid, and multi-cloud environments.
  • Customer Engagement - Serve as the primary technical point of contact for customers during implementation, guiding them through configuration, integration, and optimization.
  • Technical Authority - Provide deep expertise in databases, storage, networking, and automation as they relate to Delphix deployments.
  • Implementation Excellence - Translate business and technical requirements into actionable designs and execution plans, ensuring projects are delivered on time, within scope, and to high quality standards.
  • Mentorship & Enablement - Coach and mentor Professional Services Engineers on technical delivery, solution design, and troubleshooting approaches.
  • Best Practices Development - Create and maintain technical playbooks, automation scripts, and repeatable delivery frameworks.
  • Problem Resolution - Lead troubleshooting for critical deployment issues, engaging with Product Engineering and Support teams as needed.
  • Pre-Sales Collaboration - Partner with sales and solution engineering teams in scoping, estimation, and proof-of-concept activities.
  • Continuous Feedback Loop - Provide customer-driven insights to Product Management to guide product enhancements.

Requirements

  • 8+ years of experience in Professional Services, Solutions Engineering, or similar technical consulting roles.
  • Strong expertise in at least one enterprise database platform (Oracle, SQL Server, PostgreSQL, MongoDB, etc.) including backup, recovery, replication, and performance optimization.
  • Hands-on experience deploying solutions in AWS, Azure, or GCP environments.
  • Proficiency in scripting or automation (Python, Bash, PowerShell, or similar).
  • Familiarity with enterprise networking concepts, storage technologies, and security/compliance frameworks (GDPR, HIPAA, CCPA, etc.).
  • Strong troubleshooting and performance tuning skills across database, OS, and infrastructure layers.
  • Excellent verbal and written communication skills with the ability to work effectively with both technical and business stakeholders.
  • Fluency in French is a strong plus.
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