Product Manager

• Provide vision and direction of the product from a patient and user-centered perspective to internal and external stakeholders.
• Assess new initiatives for strategic, product, and market fit, return on investment, and RICE priority. This includes developing a business case, documenting product requirements, conducting user interviews, reviewing application metrics, and surveying customers to collect supporting evidence.
• Refine initiatives for estimation by the development team collaboratively with UX designers, and architects.
• Set the next quarter’s priorities, respond to changes in customer needs, and identify dependencies collaboratively with the senior leadership team (SLT) and single technology owners (STOs).
• Plan, communicate, and maintain a 3-year customer facing roadmap, working cross functionally with various departments.
• Quarterly plan the next program increment (PI) partnered with PerfectServe’s engineering team.
• Establish, maintain, and report on product, product management, and roadmap delivery KPIs.
• Consult with Product Owners on customer release notes.
• Consult with the sales and success organizations as product experts, including joining strategic meetings, supporting the RFP process, and updating competitor battle cards.

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