Product Manager

• Define & set the digital roadmap comprised of omni-channel experiences and capabilities that attract new B2B customers and fuel existing customer propensities to increase revenue growth.
• Build business cases that have clear objectives for the problem to solve, the proposed solution, and the projected outcome or business value.
• Manage a suite of digital tools (native, web, & hybrid) using data-driven information to plan which capabilities to build, in which application, and how to scale the experience through iterative design and development.
• Drive continuous progress by being resourceful, adaptable, and creative with minimal direction and limited resources.
• Deliver high-impact results and track key performance indicators to measure success, identify strategic pivots, assess customer satisfaction, and ultimately quantify value.
• Accountable to the outcome and performance of the B2B digital strategy delivering results that grow new accounts, increase retention, and improve efficiencies in the customer experience.
• Proactively engage with business partners and stakeholders to understand market trends, competitive landscape, channel segments, and customer needs, leading to opportunities for differentiation and growth.
• Serve as the voice of Digital CX - communicating the plans, updating progress, and reporting performance from the leadership level to the dedicated delivery teams.
• Manage a team of direct and indirect reports that coordinate the planning and execution of the digital roadmap.

Product Manager – B2B Digital

Product Owner

Product Owner

Product Management Lead Analyst

Product Manager