Pella Windows & Doors of North Carolina and Southwest Virginia

Residential Sales Consultant

Pella Windows & Doors of North Carolina and Southwest Virginia

full-time

Posted on:

Location Type: Remote

Location: Remote • Louisiana • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Selling Pella windows and doors directly to homeowners for replacement projects
  • Conducting in-home sales appointments and following a structured selling process
  • Understanding the customer’s wants and needs and translating product offerings to match
  • Striving for first-time close and delivering effective follow-up as needed to close the rest
  • Proactively creating self-generated leads such as new referrals through customer relationship networking
  • Achieving individual sales and customer satisfaction goals and objectives
  • Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during the in-home consultation
  • Ensuring quotes and orders are accurate following company sales process
  • Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues
  • Maintaining an exceptional level of expertise in products/services relating to Pella’s customers
  • Conducting after-sales follow-up with customers and developing lead and referral generation

Requirements

  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience
  • Individual’s motor vehicle record must also comply with company requirements
  • Ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities
  • Ability to read and analyze documents related to contracts and work documents
  • Ability to write reports and business correspondence
  • Ability to verbally present information and respond to questions from customers, managers, and the general public
  • Must present a clean and neat physical appearance and strictly abide by company dress code
  • Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
  • The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus
  • The vast majority of travel will be local
  • Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
Benefits
  • Individualized talent development plans
  • Cross-functional experiences
  • Opportunities for career advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales processcustomer relationship networkinglead generationcontract analysisreport writingpresentation skillsproblem solvinglifting techniquescustomer satisfaction
Soft skills
time managementprioritizationcommunicationcustomer engagementinterpersonal skillsadaptabilityattention to detailprofessional appearance
Certifications
Bachelor’s degree