Risk

• Fraud Analysis & Research: Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights
• Client Risk Services: Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions
• PNM & Client Risk Events: Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
• Transaction Monitoring: Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity
• Client Communication: Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner
• Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to achieve business goals
• Actionable Recommendations: Offer customized guidance on fraud prevention, compliance, and operational efficiency
• BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, Dataiku, SQL, and Excel/Google Suite) to highlight fraud trends and ensure transparency in client and platform risk performance
• Internal & Client Reporting: Develop custom reporting solutions to support both internal decision-making and client requirements
• Policy & Process Documentation: Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability
• Continuous Improvement: Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools
• Vendor Risk Management: Evaluate and leverage third-party data sources and vendors to enhance fraud detection capabilities
• Compliance & Security: Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities.

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