PatientPoint

Senior Product Manager, Waiting Room

PatientPoint

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $133,900 - $198,400 per year

Job Level

Senior

About the role

  • Own and prioritize the roadmap for your product (a digital experience in provider offices/DOOH, driven by passive and/or interactive content and tools)
  • Be the expert for a product space. Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of DOOH and point of care experiences
  • Measure Outcomes, Not Output. Define success using meaningful KPIs tied to customer behavior and business value
  • Drive structured product discovery. Leverage your deep experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas
  • Define and monitor success metrics for your projects and the outcomes that your roadmap delivers
  • Prioritize and effectively manage expectations
  • Champion Cross-Functional Collaboration. Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success
  • Elevate the Voice of the Customer. Serve as the conduit between the customer and the business
  • Mentor junior team members

Requirements

  • Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field
  • 5+ years of experience in product management, product development, or a related field
  • Experience with DOOH products and capabilities in that context (ex. Content loops, ad products, personalization)
  • Demonstrated success leading empowered product teams to meaningful outcomes
  • Strong discovery skills—able to validate ideas before investing heavily in delivery
  • Experience with A/B testing, experimentation frameworks, and hypothesis-driven development
  • Strong data literacy and deep experience leveraging data to influence product decisions
  • High business acumen and comfort navigating technical tradeoffs with Engineering partners
  • Excellent communication and storytelling skills; can align execs, partners and engage teams
  • Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies
Benefits
  • Competitive compensation
  • Flexible time off to recharge
  • Hybrid work options
  • Mental and emotional wellness resources
  • 401K plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementproduct developmentA/B testingexperimentation frameworkshypothesis-driven developmentdata literacyKPI definitioncustomer behavior analysisdigital experience designDOOH products
Soft skills
cross-functional collaborationcommunication skillsstorytellingmentoringexpectation managementbusiness acumenstakeholder engagementstructured product discoveryvalidation skillscustomer advocacy