PartsSource Inc.

Account Manager, Enterprise Solutions

PartsSource Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, New York, Washington • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Manage a portfolio of enterprise healthcare accounts in California, ensuring full program effectiveness and growth.
  • Analyze customer insights, account history, and macro trends to build territory plans and generate a strong pipeline for 12–24 months.
  • Identify strategic expansion opportunities through upsell and cross-sell initiatives.
  • Monitor territory, market trends, and competitors to uncover differentiation and growth opportunities.
  • Build trusted, long-term relationships with executive and operational stakeholders.
  • Conduct ongoing engagement to gather feedback, solve challenges early, and ensure customer coverage.
  • Act as the primary point of contact, coordinating communication across internal teams to ensure a seamless customer experience.
  • Maintain deep expertise in PartsSource’s product portfolio, including features, workflows, and value drivers.
  • Position PartsSource solutions effectively, tailoring value propositions to customer needs.
  • Stay current on industry trends, regulatory impacts, and competitor offerings to strengthen customer strategy and alignment.
  • Lead execution of customer programs, ensuring deliverables are met within scope and timelines.
  • Proactively identify risks and develop mitigation plans to maintain account momentum.
  • Use data and reporting tools (Gainsight, Matik, CRM systems) to provide insights, inform decision-making, and support forecast accuracy.
  • Partner with Operations, Product, Customer Success, BDEs, SSEs, and other internal teams to optimize customer outcomes.
  • Leverage CRM and sales tools to track interactions, manage pipeline, and document account strategies.
  • Ensure accurate forecasting, reporting, and documentation to support enterprise planning.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Engineering, or a related field (required).
  • 5+ years of experience in healthcare, with knowledge of clinical engineering and hospital supply chain operations (required).
  • Proven success in enterprise account management, sales, or a customer-facing strategic role.
  • Strong relationship-building, communication, and negotiation skills.
  • Demonstrated ability to drive account growth, manage risk, and deliver customer value.
  • Proficiency with CRM tools; experience with Salesforce.com and Mindtickle preferred.
Benefits
  • Competitive compensation package with salary, incentive plan, and company equity.
  • Comprehensive benefits including 401(k) match, health coverage, financial wellness programs, and more.
  • Career development through training, coaching, and exposure to enterprise growth initiatives.
  • Hybrid culture that balances flexibility and connection through thoughtfully designed workspaces.
  • Purpose-driven teams committed to solving meaningful challenges for healthcare.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalescustomer engagementdata analysisrisk managementforecastingpipeline managementupsellingcross-sellingcustomer value delivery
Soft skills
relationship buildingcommunicationnegotiationstrategic thinkingproblem solvingcollaborationcustomer focusadaptabilityleadershipstakeholder management