HVAC Channel Account Manager
Palmetto
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $110,000 per year
Job Level
Mid-LevelSenior
About the role
- Identify, recruit, and onboard new partners based on Palmetto LightReach business objectives.
- Serve as the primary point of contact for assigned contractor partners across residential home services trades.
- Lead on-site and virtual trainings for sales reps on how to position, present, and close the LightReach program in the home.
- Collaborate with Sales and General Managers to drive alignment and adoption at the leadership level.
- Support sales teams through ride-alongs, objection handling, and in-home pitch coaching.
- Monitor LightReach activity, adoption rates, and engagement metrics; proactively address friction points.
- Partner with internal teams to refine tools, resources, and partner support processes.
- Gather field-level feedback to inform platform improvements and partner enablement content.
- Ensure a high level of professionalism and partner satisfaction across every touchpoint.
Requirements
- 3–5 years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar)
- 2–4 years in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.)
- Demonstrated ability to train and coach salespeople in person and virtually
- Experience working with or for contractor businesses in the home services industry
- Strong presentation, relationship-building, and problem-solving skills
- Willingness to travel up to 75% regionally/nationally
- HVAC Experience is required
Benefits
- unlimited PTO
- medical, dental, and vision coverage
- paid parental leave
- retirement plans
- talent development and career growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
residential in-home salessales trainingcoachingobjection handlingpresentation skillsHVAC experiencepartner enablementengagement metrics monitoringfield enablementpartner support processes
Soft skills
relationship-buildingproblem-solvingprofessionalismcommunicationcollaborationleadershipadaptabilityfeedback gatheringtraining deliverycustomer satisfaction