PAJ

Customer Service Specialist – 24/7, French & English

PAJ

full-time

Posted on:

Location Type: Hybrid

Location: Madrid • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • Serve as the reassuring first point of contact
  • Resolve incoming requests
  • Handle written inquiries
  • Ensure proper follow-up and case/file tracking

Requirements

  • Outgoing with a positive, empathetic manner
  • Enjoy working as part of a team
  • Ability to remain calm under pressure
  • Deliver meticulous, detail-oriented service
  • Fluent in French and English (spoken and written)
Benefits
  • Supportive team culture
  • Modern tools and training
  • Opportunities for growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
outgoingempatheticteamworkcalm under pressuredetail-orientedfluent in Frenchfluent in English