Key Account Manager
Paga Group Ltd
full-time
Posted on:
Location Type: Office
Location: Yaba • 🇳🇬 Nigeria
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Achieve commercial targets - responsible for achieving overall commercial targets set for the territory
- Proactively acquire new FMCG merchants and deepen existing relationships
- Develop a solid and trusting relationship between major key FMCG clients and the company
- Conduct regular virtual meetings with FMCG merchants or sales visits to demonstrate and present Doroki product offerings
- Develop in-store visibility plans for Doroki in collaboration with FMCG merchants’ management
- Resolve key client issues and complaints
- Strategic planning to improve client results
- Negotiate contracts with the client and establish a timeline of performance
- Expand relationships and bring in new clients
- Manage merchants’ expectations and ensure compliance with rules & regulations
- Analyze & monitor FMCG merchant operations and channel trends
- Work with support teams to ensure proper communication to drive satisfaction and usage
- Conduct regular spot checks on merchant activities and share feedback with the team
- Identify emerging markets and market shifts to make recommendations on business and service enhancements
Requirements
- Minimum of 4 - 5 years’ experience in FMCG sales
- Bachelor’s degree from an accredited university or college
- Previous experience working in the FMCG or Service industry
- Must be able to work in a high-velocity, high performance environment.
- Must be able to develop and communicate competitive landscape analysis
- Proficient in the use of sales CRM tools.
- At least 5 years’ relevant experience in B2B sales
- Strong analytical and problem-solving skills
- Provide outstanding customer service
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FMCG salesB2B salescompetitive landscape analysisanalytical skillsproblem-solving skills
Soft skills
relationship buildingcommunicationstrategic planningcustomer servicenegotiation
Certifications
Bachelor’s degree