Field Service Engineer
Packsize
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Schedule tasks at customer job sites
- Troubleshoot issues, quickly and effectively, using technical drawings and documentation
- Perform routine maintenance and emergency services as they arise
- Continuous learning, including customer operational processes, packaging designs, technical specifications
- Installation of Packsize solutions and training others to use and maintain it
- Communicate information and ideas with Packsize and customer’s personnel
- Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity
- Excellent work ethic and time management skills
Requirements
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Associates Degree, Vocational Training or equivalent experience
- Bachelor's Degree in a related area preferred
- Valid driver’s license and clean driving record
- Must be able to frequently move materials and equipment weighing up to 50 pounds.
Benefits
- Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
- Equal Opportunity employer committed to diversity in its workforce.
- Encourage applicants of all backgrounds and experiences to apply.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingroutine maintenanceemergency servicesinstallationtechnical drawingspackaging designsmechanical platformshand toolscustomer operational processes
Soft skills
customer service focusexcellent work ethictime managementability to work independently
Certifications
Associates DegreeVocational TrainingBachelor's Degree