Support Engineer

• You handle incidents at 2nd- to 3rd-level support and find efficient solutions
• You analyze and resolve more complex technical issues
• You fix incidents directly by phone, via remote access, or on site
• You take care of infrastructure ranging from servers to networks
• Additionally, you create and maintain relevant documentation (e.g., guides)
• You manage user and permissions administration
• You work closely with developers and other key stakeholders in the company

ICT Support Engineer 80–100%

ICT-Support Engineer 80-100%, w/m/d