Account Manager

• Serve as the lead point of contact for all customer questions
• Onboard and train new clients
• Build and maintain strong, long-lasting client relationships
• Clearly communicate the progress to stakeholders
• Forecast and track key account metrics
• Collaborate with the sales team to identify and grow client portfolio opportunities
• Assist with challenging client requests or issue escalations as needed
• Collect feedback from clients and bring it back to other teams for improvements
• This position requires occasional travel to France.

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