Solutions Engineer

• Serve as a primary point of contact for customer implementations, ensuring smooth onboarding and technical setup.
• Own the Technical Implementation Lifecycle: Serve as the primary technical point of contact, ensuring a smooth, timely, and successful technical setup for customer implementations across all company products.
• Design and Execute Solutions: Translate unique customer technical environments and business requirements into effective implementation strategies and the best possible technical solutions.
• Technical Scoping and Alignment: Conduct detailed technical scoping calls to gather requirements, manage implementation timelines, and ensure alignment on deliverables across internal stakeholders (Sales, Engineering, Customer Success).
• Hands-on Configuration: Perform all necessary hands-on technical configuration, user management, system integrations, and data pipeline tasks for successful deployment.
• Quality Assurance: Ensure all customer technical engagements consistently exceed expectations for response quality, timeliness, and the overall customer experience.

Solutions Engineer

Solution Architect

Solution Architect – MarTech

Senior Solutions Engineer

Solution Architect