Ovation Healthcare

Senior Client Account Representative

Ovation Healthcare

full-time

Posted on:

Location Type: Remote

Location: Remote • Tennessee • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Tableau

About the role

  • The liaison between the client and all other personnel in the department
  • Help maintain existing business with current clients, grow business relationships, and assist in bringing new clients on board
  • Responding to client requests, resolving client concerns, and understanding client needs
  • Building positive and productive relationships with clients
  • Create quarterly and monthly departmental reports to analyze if practice goals are met
  • Facilitate all analytical requests from the client and determine if IT assistance is necessary to deliver the analysis
  • Frequently review the client’s revenue to ensure client expectations are met and identify trends

Requirements

  • 7+ years working in the healthcare revenue cycle
  • Proven leadership and issue resolution abilities
  • Strong software/technology acumen and understanding, including basic database principles and data exchange formats
  • Knowledge of HIPAA regulations and healthcare terminology
  • Proficiency with Microsoft Office Suite and especially advanced proficiency in Microsoft Excel
  • Proficiency in Power BI, Tableau, or similar Business Intelligence tools
  • Strong written and oral communication skills; team player
  • Experience with EDI and/or healthcare transactions desired.
  • Experience any of the following systems: EPIC, Cerner, Allscripts, etc.
  • Knowledge of payer/hospital contracts, healthcare code sets, and RCM analysis
Benefits
  • Reliable high-speed internet connection
  • A HIPAA-compliant work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare revenue cycledatabase principlesdata exchange formatsMicrosoft Office SuiteMicrosoft ExcelPower BITableauEDIhealthcare transactionsRCM analysis
Soft skills
leadershipissue resolutioncommunicationteam playerrelationship buildinganalytical skillsclient managementproblem solvingorganizational skillsinterpersonal skills