Senior Account Executive, Enterprise CX
OUTSOURCE CONSULTANTS, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Senior
About the role
- Your mission is to acquire new enterprise clients by leveraging your network and expertise to solve complex CX challenges.
- You will strategically prospect and build your pipeline from the ground up, calling on your Referral and C-suite "rolodex" of CX, Customer Care, Operations, Finance, and Technology leaders.
- You'll lead a complex, consultative sales cycle, using your deep knowledge of CCaaS, AI, and BPO to anticipate client needs, build partnerships, and position the perfect multi-faceted solution.
- You will be the face of our advisory practice, leading executive briefings, solution demos (with support), and high-value negotiations in multi-stakeholder environments.
- While this is an individual contributor role, you’ll be a "strategic thought leader," collaborating with internal experts to build and close unstoppable solutions.
Requirements
- 3-5+ years of total outside enterprise software sales experience in the contact center space.
- 3-5 recent years (minimum) as a top-performing sales hunter for a major contact center SaaS or leading AI contact center technology company.
- Proven BPO sales experience, demonstrating a dual understanding of both the technology and labor sides of the contact center.
- 5+ years of experience managing a complex, C-level sales pipeline in a CRM (Salesforce, Hubspot or Zoho preferred).
Benefits
- Comprehensive benefits package (medical, dental, vision, life)
- 401(k) program
- Generous Paid Time Off (PTO) and paid holidays
- A remote-first, flexible work environment
- A clear budget for 25-35% travel (client meetings, trade shows, conferences, and referral meetings)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise software salesconsultative salesBPO salessales pipeline managementCX solutionsCCaaSAI technologySaaSCRM
Soft skills
strategic thought leadernegotiationcollaborationproblem-solvingcommunication