Operations

• Work **hands-on in Microsoft Excel **to review, structure, validate, standardize and deliver complex ocean freight pricing data.
• Ensure **timely, consistent and accurate data uploads **into our platform to support meaningful benchmarking and insights.
• Identify anomalies and flag recurring issues and inconsistencies to support Data Quality and trustworthy benchmarking.
• Gain a **deep understanding of global ocean freight dynamics** and how pricing works in both short- and long-term markets.
• **Collaborate closely with Customer Success and Sales** teams to respond to customer requests across RFQs, contract updates, and rate analysis.
• Work with Data Science, Tech, Product and other stakeholders to come up with new data management solutions and actionable insights that improve the customer’s experience.

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