OrderEase

Customer Service Representative

OrderEase

full-time

Posted on:

Location Type: Office

Location: Jaipur • 🇮🇳 India

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Job Level

Mid-LevelSenior

About the role

  • Interacts with customers/customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.
  • Provides information to customers about product features.
  • Helps customers when they are faced with problems or need information and/or ensures customer information is updated accurately.
  • Provides professional customer support and ensures customer satisfaction.
  • Engages with customers on all inbound/outbound calls, emails, and other channels of communication applicable.

Requirements

  • Minimum High School Diploma or equivalent is required.
  • Minimum of 2 years post-secondary or equivalent is required for Philippines.
  • Previous experience in an Agent/Customer Service Representative is preferred but not required.
Benefits
  • Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
  • Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
  • Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer supportcommunicationcourtesyefficiencyproblem-solvingcustomer satisfactionengagement
Certifications
High School Diplomapost-secondary education