Operations

• Serve as the primary operations contact for assigned clients.
• Maintain regular check-ins, gather updates, and clarify expectations.
• Build strong working relationships through proactive follow-ups and transparency.
• Identify concerns early and address them before they become escalations.
• Guide talent on daily tasks, priorities, and quality standards.
• Conduct quick coaching sessions and alignment check-ins.
• Monitor productivity, attendance, and workflow adherence.
• Support talent during onboarding and transitions to new tasks or roles.
• Track deliverables and ensure tasks move on schedule.
• Spot inefficiencies and propose small, practical process improvements.
• Mediate misunderstandings between clients and talent calmly and fairly.
• Resolve workflow gaps before they impact the relationship or performance.

Client Operations Manager

Contract Review Operations Analyst

Transportation & Operations Support

Operations Assistant – Property Management

Database and Operations Specialist