OPENLANE

Key Account Executive

OPENLANE

full-time

Posted on:

Location Type: Hybrid

Location: Riverside • California • 🇺🇸 United States

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Salary

💰 $31 - $34 per hour

Job Level

JuniorMid-Level

Tech Stack

React

About the role

  • Serve as the main point of contact for clients within your assigned book of business.
  • Facilitate seamless communication across departments to provide efficient solutions to client issues.
  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
  • Understand and react to the competitive landscape.
  • Document all customer interactions and maintain accurate records in our CRM.
  • Adapt to changing priorities and provide support in unexpected situations.
  • Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.

Requirements

  • College degree or equivalent professional experience.
  • 2-3+ years in a customer focused, industry specific, or account management position; preferred.
  • Superior communication skills, able to clearly articulate ideas and concepts.
  • Intermediate knowledge of both Microsoft Office and Google Suite products.
  • Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.
  • Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.
  • Residence within the assigned territory is required.
  • Ability and willingness to travel to or within assigned region, 50% of the time every month.
Benefits
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM toolsSalesforcePipedriveMicrosoft OfficeGoogle Suite
Soft skills
communication skillsinterpersonal skillssales acumenflexibilityadaptability
Certifications
college degree