Benefits Manager
OpenAI
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as the primary escalation point for complex or sensitive benefits questions, ensuring timely, accurate, and empathetic resolutions.
- Collaborate closely with People Operations, Payroll, Finance, HR Systems, Legal, ER, Comms, and external vendors to ensure benefits programs are well-coordinated, compliant, and scalable.
- Partner with the Global Head of Benefits to design, implement, and optimize best-in-class benefits programs.
- Maintain high standards of accuracy in benefits data by conducting proactive audits, validating system inputs/outputs, and partnering with HR Systems to resolve issues.
- Identify gaps, inefficiencies, or recurring issues in benefits operations and lead end-to-end solutions.
- Develop and deliver clear, concise, and employee-friendly communications that explain plan changes, enrollment processes, compliance considerations, and how to navigate benefits.
- Manage day-to-day relationships with carriers, brokers, and service providers.
Requirements
- In-depth understanding of benefits programs, laws, and industry best practices
- Knowledge of US leaves and 401(k) required, along with Workday benefits administration and integrations
- Effective communication and presentation skills to explain and promote benefits to employees
- Skills in data analysis and reporting to measure outcomes and costs
- Strong project management and organizational skills to plan and implement benefits initiatives
- Ability to collaborate effectively
- Finding ways to scale processes and ensure high data integrity as the company grows.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits programsdata analysisreportingproject managementWorkday benefits administrationUS leaves401(k)complianceauditssystem validation
Soft skills
effective communicationpresentation skillsorganizational skillscollaborationproblem-solvingempathyrelationship managementclear communicationconcisenessleadership