Open Web Technology (OWT)

Software Support Manager

Open Web Technology (OWT)

full-time

Posted on:

Location Type: Hybrid

Location: Lausanne • 🇨🇭 Switzerland

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Job Level

SeniorLead

Tech Stack

DockerITSMJavaKubernetesLinuxSpringSQL

About the role

  • You will be the primary technical point of contact for our clients
  • Analyze, reproduce, and resolve application incidents
  • Identify root causes of technical issues
  • Contribute code to solutions, including fixes and optimizations
  • Monitor applications and produce regular reports
  • Maintain technical documentation and enrich the knowledge base
  • Work closely with project teams
  • Opportunity to progress into a Lead role

Requirements

  • Over 8 years of experience in software development and application support
  • Strong background in application support and ITSM tools
  • Good command of Java and the Spring framework
  • Solid understanding of SQL and relational databases
  • Practical knowledge of Docker and Kubernetes environments
  • Comfortable with CI/CD pipelines and DevSecOps culture
  • Proficient with the Linux command line
  • Front-end experience is a plus
  • Excellent English (C1); German is an advantage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
JavaSpring frameworkSQLrelational databasesDockerKubernetesCI/CD pipelinesDevSecOpsLinux command lineapplication support
Soft skills
communicationproblem-solvinganalytical thinkingteam collaborationtechnical documentation