Opal Hotels Group

Night Auditor

Opal Hotels Group

full-time

Posted on:

Location Type: Office

Location: Kernersville • North Carolina • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

Flash

About the role

  • Perform all regular Front Office duties
  • Serve and build relationships with guests – ask for their feedback and show them hospitality.
  • Set the hotel up for success by anticipating the coming day’s guest and operational needs.
  • Compile and enter data from Front Office Room Inspection forms.
  • Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
  • Perform pre-Breakfast duties and responsibilities.
  • Perform other duties as assigned. May also serve as manager on duty or breakfast host.
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations
  • Prepare guest bills for next-day checkouts and process reservation cards
  • Facilitate the deposit of guests’ valuables in hotel safe
  • Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office.
  • Prepare and transmit payroll information and statistics.
  • Prepare and distribute the Daily Flash Report.
  • Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Opal standards
  • Accounts Payable; Invoice Entry
  • Accounts Receivable and direct billing
  • End of day statistics
  • Labor Management entry
  • Daily Flash Report
  • Competition Research
  • Market Research for lead generation
  • Operations statistics report – labor cost/room, etc
  • Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.
  • Audit and balance reports from the day shifts
  • Run EOD computer functions so they are complete by the end of the shift
  • Balance cash drawers and record receipts

Requirements

  • High school diploma or higher-level education
  • 2 years Hotel front office experience with 1-year experience as Night Auditor preferred
  • Must be willing to work up to 40+ hours per week with flexibility
  • Must work the Night shift
  • Must speak fluent English (other languages preferred)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Night AuditAccounts PayableAccounts ReceivableInvoice EntryLabor ManagementData EntryMarket ResearchCost per Occupied Room (CPOR) analysisDaily Flash Report preparationOperational statistics analysis
Soft skills
Customer serviceRelationship buildingCommunicationProblem-solvingAttention to detailFlexibilityHospitalityTime managementTeamworkAnalytical skills
Certifications
High school diplomaHospitality management certification