Manager

• This position is responsible for generating, integrating and translating insights from market research into growth opportunities and tactics that shape decisions and drive organizational action.
• This position plays a key role in advising and counseling business partners in the development of new and existing business strategies.
• This position resides within the Commercial Excellence/Digital & Commercial Innovation team and will play a critical part in supporting the Senior Manager of Market Research while also leading independent research initiatives that inform both Portfolio and Platform strategies.
• The manager will lead collaboration across teams, inspire without authority, and encourage sensible risk-taking.
• They will pursue novel research solutions that uncover meaningful insights about patient and professional’s needs.
• The individual will be accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.
• Influence multiple stakeholders to ensure a data driven, insight approach to key business decisions and maximum impact.
• Participate in/lead market research initiatives to build a comprehensive and end-to-end understanding of market and customer dynamics, unmet needs to shape and refine patient and customer focused solutions.
• Focus on key business questions/issues and frame business problems into research plans.
• Support and Lead Market Research projects: Work closely with 3rd party vendors (identify appropriate supplier partners).
• Work closely with marketing and other key stakeholders to ensure input/output is optimized.
• Develop robust research designs that include stakeholder engagement at every step.
• Proactive execution and delivery of market research driven insights that address knowledge gaps and find opportunities.
• Flawless execution of all activity.
• Apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, translation to value, and oral and written presentation for impact.
• Cultivate meaningful internal and external partnerships, adding new value by uncovering unmet needs and creating actionable insights.
• Present findings in a clear manner, effectively communicating recommendations to cross-functional teams and brand teams.
• Collaborate with business partners to develop long-term plans grounded in customer (research driven) insights to accelerate profitable business growth and competitiveness.
• Serve as SME to deliver compelling results to teammates, stakeholders and leadership.
• Contribute to a highly engaged and productive team culture with a focus on personal/professional development.

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