Sales Associate, Trauma
OneTrust
full-time
Posted on:
Location Type: Office
Location: Delray Beach • Florida • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in prescribed territory.
- Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through their clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
- Provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required.
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
- Minimum of 4 years of professional and/or related experience
- Recently transitioned from Active Military Duty
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel.
Benefits
- Equal Opportunity Employer
- Inclusive interview process
- Health benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
surgical instrumentsoperating room procedureshospital billingpurchase order managementsales reportingproduct demonstrationtechnical assistancecustomer supportequipment maintenanceproduct utilization
Soft skills
interpersonal communicationnegotiationinfluencingstrategic thinkingproblem solvingbusiness acumencustomer satisfactioncustomer retentionteam collaborationmarketplace insights
Certifications
Bachelor’s DegreeAssociate DegreeMedical CertificationCSTPT