Manager

• Leads the transition from decentralized knowledge management to a unified system
• Establishes KPIs and metrics to demonstrate value of centralized programs
• Manages knowledge management systems, overseeing lifecycle of knowledge assets
• Captures and documents critical operational knowledge with subject matter experts
• Designs comprehensive training programs including onboarding and upskilling
• Ensures effective training delivery through various modalities
• Works with HR, IT, and other departments for seamless integration of functions

Senior Manager, Knowledge Management – Training

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