Client Services Representative

• Leading an office’s client service efforts and staff to strategically meet or exceed established retention and growth goals
• Collaborating with local and national leadership teams to develop retention and growth plans
• Overseeing retention and growth of region’s book under management (BUM)
• Analyzing performance outcomes and recommending solutions for continual improvement
• Building strong and productive relationships with clients, partners and fellow leadership teams

Director of Client Services

Client Relations Representative – Alarms