Digital Marketing Account Manager
One Firefly
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Prepare for, conduct, and host consistent client meetings on a weekly, monthly, and quarterly basis discussing campaign performance and strategy.
- Provide direction for campaign editorial calendar to ensure production objectives are aligned with client expectations, goals, and schedule.
- You’ll work with the client to determine their target audience, tone, and topics for each blog.
- Effectively manage client digital marketing campaigns to ensure alignment with their business objectives and goals.
- Communicate regularly with clients, even outside of calls, to keep them informed on their marketing and feeling confident in their investment.
- Respond promptly to client questions or concerns, ensuring exceptional service and proactive resolution of issues.
- Maintain low client attrition, as measured by client downgrades and churn.
- Partner with internal teams (Content Production, Project Management, Web Team, etc.) to ensure campaign deliverables meet client expectations.
- Maintain strong organizational skills, ensuring all client needs are addressed promptly and effectively through project management tools.
- Actively participate in a culture of learning, adapting to new processes, tools, and marketing trends.
Requirements
- Bachelor’s Degree strongly preferred
- At least five years of experience managing a book of accounts in a marketing setting
- Comfortable working remotely
- Experience in technology/consumer electronics/home automation industries is a plus
- Experience in inside sales role is a plus
- Familiarity with SEO, social media (organic/paid), blogging, and organic/paid search.
- Knowledge of how to use and interpret data from multiple platforms is a must.
- Comfortable on frequent video conference calls throughout the week (external/internal)
Benefits
- Health, Dental and Vision Insurance
- Paid Holidays, Vacation, Sick and Personal Time
- Simple IRA with Company Match
- Work-life balance!
- Remote position and flexible work schedule
- Company provided computer
- Access to our Career Track and Skills Shed learning and development programs
- A fantastic culture with amazing coworkers!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SEOsocial mediabloggingdata interpretationdigital marketingcampaign managementproject management
Soft skills
communicationorganizational skillsclient managementproblem resolutionadaptability
Certifications
Bachelor’s Degree