Operations

• Oversee clinic operations, lead administrative teams, manage systems, and ensure smooth day-to-day functioning
• Lead and mentor administrative and intake staff, promoting collaboration and professional growth
• Manage clinic scheduling, onboarding, and compliance with healthcare regulations
• Administer and optimize the Jane.app EMR platform for clinic operations
• Oversee facilities, inventory, and client management systems; support clinic relocation projects
• Liaise with building management to maintain safe and functional clinic spaces
• Create reports and dashboards to support senior leadership decision-making
• Manage clinician payouts and verify monthly statements
• Monitor financial performance and support budgeting and cost management
• Manage relationships with vendors and third-party clients, ensuring clear communication and contract compliance
• Ensure privacy, safety, and regulatory compliance across all operations
• Collaborate with marketing and outreach teams to maintain community presence and client engagement
• Serve as the first point of contact for clinicians on non-clinical matters

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