Human Resources

• Maintaining a detailed understanding of OLX HR policies and processes in order to partner employees and managers in resolving first-line questions and issues
• Responding to the general employee and manager inquiries regarding HR and OLX Corporate policies and procedures related to benefits, absences, etc. and providing the appropriate resources to effectively resolve the issue
• Proactively and in a timely manner processing employee life-cycle transaction(s) in the HR systems ensuring the integrity, accuracy, and confidentiality of HR-related data
• Administering employee benefits schemes, answering employee questions, and appropriately processing necessary documentation
• Supporting employees in onboarding/offboarding activities to ensure a smooth transition
• Maintaining proper documentation of OLX policies and procedures for easy reference and support
• Compiling and providing basic reporting needs related to payroll, absences, leaves, etc., as defined
• Maintaining records, databases, and other systems to ensure there is high data quality, accuracy, and integrity at all times are kept up to date and accurate at all times
• Contributing to HR system upgrades and maintenance by participating in pilots and testing
• Providing education and support to employees and managers on the use of the HR Systems to promote self-service, as appropriate.

HR Operations Specialist

Senior HR Administrator