Account Executive

• Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers.
• Ensure the company drivers understand the expectation and communicate how he/she will execute and align the goals of the organization. This includes weekly updates.
• Send all training documentation to the Human Resources Department.
• Ensure sales expectations are met, while delivering high quality customer service to various customer accounts.
• Identify leads, manage prospects, and acquire new business.
• Travel to customers and potential customers facilities providing them with information and support as required to secure and maintain business.
• Grow business by anticipating customer needs, determine appropriate solutions to business problems, and provide an overall high level of customer service.
• Establish, and maintain, call frequency on major retail chain District Managers to support sales and service levels.
• Build rapport and trust with all store key management personnel through frequent visits and communication.
• Prepare tailored selling plan with in-depth knowledge of specific retail customer and full product portfolio to influence growth opportunities.
• Follow through on agreed upon sales/service commitments to exceed store management expectations.
• Develop and maintain a thorough knowledge of company products and pricing structure.
• Manage assigned company-generated leads.
• Complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision makers.
• Communicate weekly (or daily) with Division Sales Manager on sales activities, progress on goals, and status of prospective customers.
• Periodically visit stores to identify service strengths and opportunities.
• Ensure weekly customer visits to negotiate ads and gain more space/displays; minimum of 2 visits per week.
• Attend grand openings and store anniversaries.
• Review weekly Out-of-Stock (OOS) report to adequately address deficiencies.
• Use effective Time Management Skills to service stores and establish customer relationships with all customers accordingly. This is a critical issue with our major customers. Our customers must have someone to contact if there are issues in their stores.
• Establish a plan in case you need to organize, re-route, or run a route, if needed.
• Ensure route paperwork is organized.
• Ensure stores are well serviced without credits.
• Follow all procedures on the three steps to get in the back of truck or get out.
• Attend all weekly required safety meetings.
• Ensure all equipment is in good-working condition.
• Ensure truck inventory is in compliance.
• Make sure all company procedures are followed including the policy on personal hygiene.
• Perform other duties as assigned.

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