Customer Support

• Provide service-oriented, timely solutions to user requests
• Create user profiles and content objects in the Artikelstar editorial/CMS system
• Support onboarding and offboarding processes for content objects
• Provide technical advice and assistance to our users
• Handle daily inquiries by phone and email
• Train users
• Ensure correct publishing and maintenance of all content on NUSSBAUM.de – from profile management to event entry

Support Specialist, CMS 'Artikelstar'

Subscription Customer Service Team Member