Support Specialist
NuSpine Chiropractic
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $33 per hour
Job Level
Mid-LevelSenior
About the role
- Respond to patient inquiries via chat, email, or phone with professionalism and compassion
- Guide new patients through the onboarding process, helping them feel comfortable and confident in their care
- Troubleshoot basic scheduling or account issues and escalate when necessary
- Document patient interactions accurately and provide feedback to help improve service quality
- Support clinic staff and chiropractors with administrative coordination as needed
Requirements
- A clear, friendly communicator who is confident in both written and spoken interactions
- Someone who is patient, empathetic, and committed to delivering solutions with a calm, positive attitude
- Comfortable using scheduling software, email tools, and other digital platforms
- Organized, dependable, and able to manage multiple tasks without dropping the ball
- Prior experience in a healthcare or customer service setting is a plus but not required if you bring the right attitude and willingness to learn
Benefits
- A fully remote position with flexible hours
- The opportunity to be part of a mission-driven, health-focused organization
- Training and support to help you succeed in your role
- A friendly, team-oriented culture that values people first—both patients and employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
clear communicatorfriendly communicatorpatientempatheticsolution-orientedcalm attitudepositive attitudeorganizeddependablemulti-tasking