NTT DATA, Inc.

ITO Project Manager – English Speaking

NTT DATA, Inc.

full-time

Posted on:

Location Type: Office

Location: Ho Chi Minh • 🇻🇳 Vietnam

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Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Lead and manage multiple ITO projects concurrently, ensuring successful delivery aligned with client expectations.
  • Serve as the primary point of contact for international clients, maintaining strong relationships and managing communications.
  • Define project scope, goals, and deliverables in collaboration with stakeholders.
  • Develop detailed project plans, schedules, and resource allocations.
  • Monitor and control project progress, risks, and issues, ensuring timely resolution and escalation when necessary.
  • Manage project budgets and ensure financial targets are met.
  • Coordinate with internal teams (development, QA, infrastructure, support) to ensure smooth execution.
  • Conduct regular status meetings and provide transparent reporting to clients and senior management.
  • Ensure compliance with contractual obligations and service level agreements (SLAs).
  • Drive continuous improvement in project delivery processes and client satisfaction.
  • Support pre-sales activities including proposal development, effort estimation, and client presentations.

Requirements

  • Minimum 7 years of experience in IT project management, preferably in an outsourcing or global delivery environment.
  • Proven track record of managing international clients and distributed teams.
  • Experience in handling project budgets, timelines, and quality metrics.
  • Demonstrated success in delivering projects in a fast-paced, client-facing role.
  • Deep understanding of IT outsourcing models, service delivery, and client engagement.
  • Strong project management skills with proven experience in managing large-scale, complex projects.
  • Excellent English communication skills (verbal and written).
  • Familiarity with project management tools (e.g., Jira, MS Project, Trello) and methodologies (Agile, Waterfall, Hybrid).
  • Commercial awareness and ability to manage project financials.
  • Bachelor’s degree in IT, Computer Science, Business, or related field.
  • Project Management Professional (PMP), PRINCE2, or equivalent certification preferred.
  • ITIL certification is a plus.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT project managementproject scope definitionbudget managementrisk managementresource allocationquality metricsclient engagementservice deliveryproject delivery processesproposal development
Soft skills
communication skillsrelationship managementleadershipproblem-solvingteam coordinationclient satisfactioncontinuous improvementorganizational skillstime managementadaptability
Certifications
Project Management Professional (PMP)PRINCE2ITIL certificationBachelor's degree in ITBachelor's degree in Computer ScienceBachelor's degree in Businessequivalent certification