Customer Support

• Serve as the first point of contact for client inquiries, ensuring timely, professional, and solution-oriented service
• Respond to client requests, resolve issues, and coordinate with internal teams
• Promptly answer phone calls with professionalism
• Respond promptly to customer e-mails
• Analyze customer issues and determine effective solutions
• Timely and prompt follow-up with clients
• Maintain confidentiality to ensure regulatory compliance and company security policies
• Participate in company training and employee events

Client Support Representative – RCM

Customer Support Representative, Healthcare

NOC Customer Support Supervisor

Field Customer Care Specialist

Field Customer Care Specialist