Technical Project Manager

• Full Understanding of the Product Technical Architecture
• Own the customer relationship post-go-live.
• Work hand-in-hand with clients to understand their business processes, map technical workflows, and ensure seamless adoption of our platform.
• Dive deep into platform architecture, APIs, and integrations to diagnose issues and translate them into actionable insights for both customers and internal teams.
• Simplify complexity — explain technical matters clearly to non-technical stakeholders.
• Collaborate with engineering, product, and operations to deliver proactive solutions — not just reactive support.
• Handle escalations with patience and professionalism, even when customers are tough.
• Continuously analyze usage data and help customers derive maximum ROI from the platform.

Technical Project Manager/Technical Account Manager

IT Project Manager

Technical Project Manager

Technical Project Manager II

Technical Project Manager