Salesforce Administrator
Newsela
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
CloudSFDC
About the role
- Responsible for owning aspects of SFDC instance related to sales, customer success and support journey
- Optimize sales motions and internal customer experience by enhancing tools, processes and data
- Design, configure, and deploy solutions in SFDC and other Sales tech stack
- Manage a portfolio of projects, sprint items, and day-to-day tasks critical for business continuity and growth
- Collaborate with Sales, Marketing, and Finance teams on cross-functional initiatives
Requirements
- 2+ years experience managing Salesforce instances, projects, and initiatives
- Working administrator-level knowledge of Salesforce (Sales, Service, and CPQ)
- Success managing projects from end to end - scoping, requirements gathering, design, development and deployment
- Ability to learn systems and tools by testing functionality
- Quality assurance steps to ensure work is free of issues
- Experience administering enterprise sales and customer success tools such as Outreach, Gainsight, FormAssembly and Highspot (nice to have)
- Salesforce Administrator, CPQ Administrator, or Service Cloud certifications (plus)
Benefits
- Professional development opportunities
- Digital content at five reading levels
- Interactive assessments and tools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSalesforce CPQSalesforce Service Cloudproject managementrequirements gatheringdesigndevelopmentdeploymentquality assurancedata optimization
Soft skills
collaborationcommunicationproblem-solvingorganizational skillsadaptability
Certifications
Salesforce AdministratorCPQ AdministratorService Cloud certification